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Published Articles – IndustryWeek articles

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Published on IndustryWeek at www.industryweek.com on Mar. 24, 2015.

There is much value in creating a culture that relies on KPIs/metrics to measure organizational productivity and accomplishments.

Published on IndustryWeek at www.industryweek.com on Nov. 24, 2014.

How would you assess your organization? From the warehouse, to the production lines, to the accounting office and beyond, are the right people in the right seats? Personal experience and research strongly suggest not.

Published on IndustryWeek at www.industryweek.com on Aug. 20, 2014.

“OK, so now I’m on the war path.  When I first conjured up the idea for this article, I had endured a series of awful customer service experiences.  But today took the cake.  Phone calls not returned.  Lack of understanding.  Promises broken.  What ever happen to the old adage of “under promise, over deliver?”

Published on IndustryWeek at www.industryweek.com on Apr. 14, 2014.

“The defense industry continues to languish with the onset of sequestration; however commercial aviation is booming. Manufacturers supplying the defense industry are scrambling for business, some looking for other channels in which to sell their product. But for those servicing commercial aviation, the outlook is rosy. Well, kind of.”

Published on IndustryWeek at www.industryweek.com on Dec. 12, 2013.

“The year 2014 is just around the corner.  I suspect that most of you have now heard about Big Data.  It is being called the “next frontier,” and the “killer technology of our time.”  It is ubiquitous.  I cannot read a supply chain related publication (either hard copy or on the web) without seeing some article, blog or opinion piece on the topic of Big Data.”
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